I’ve uploaded my proof of residency multiple times, but Geico insists I need to mail the document instead. I don’t understand why? 
[edit] Geico has already credited my prorated payment, which seems like a red flag that they’ve already decided to cancel my policy, even though I still have three weeks to mail the document.
[edit2] After filing a complaint with DOBI, my policy was approved within 1-2 days. I later switched to Progressive after six months.
Because they don’t want your business. #truestory
They probably want it mailed to confirm your location.
Clay said:
They probably want it mailed to confirm your location.
But I could mail it from anywhere. What if I’m in another state for some reason?
Clay said:
They probably want it mailed to confirm your location.
But I could mail it from anywhere. What if I’m in another state for some reason?
That’s exactly why they ask for it to be mailed—it helps confirm your location.
@Clay
It’s odd they don’t trust the address on the document but instead care where it’s mailed from.
Andi said:
@Clay
It’s odd they don’t trust the address on the document but instead care where it’s mailed from.
Just mail it and move on. It’s a simple task, and if it bothers you that much, maybe try another insurer. Complaining won’t change the process.
@Clay
Just venting about how silly it seems. They accepted other documents like my driver’s license online, but they need this one mailed? Anyway, thanks.
Andi said:
@Clay
Just venting about how silly it seems. They accepted other documents like my driver’s license online, but they need this one mailed? Anyway, thanks.
It’s not a silly process. They don’t want to insure you, but they can’t legally reject you outright, so they’re making it harder in hopes you’ll give up.
Clay said:
They probably want it mailed to confirm your location.
But I could mail it from anywhere. What if I’m in another state for some reason?
Why would you be in another state? A lot of people say they live in one place but are staying in another, which is exactly what Geico is trying to avoid.
People have been submitting fake documents online, so Geico now wants physical copies to verify.
It’s about confirming residency. Call your state’s Department of Insurance if you think they’re being unreasonable.
Haru said:
It’s about confirming residency. Call your state’s Department of Insurance if you think they’re being unreasonable.
What are they even going to do with the printed copy? Seems like they’re just trying to help the USPS stay busy.
@Andi
It’s called ‘papering.’ They want to make it hard for you to follow through, so they can cancel your policy for ‘underwriting reasons.’ It’s all part of their process to drop policies they don’t want.
You should shop around for a better option.
Lior said:
You should shop around for a better option.
That’s probably what I’ll end up doing.
Email Todd.Combs@geico.com with your proof of residency, and it’ll get sorted quickly.
Jin said:
Email Todd.Combs@geico.com with your proof of residency, and it’ll get sorted quickly.
Even Todd’s policy probably got denied for this reason 
Try calling 1-800-207-7847.
Amiri said:
Try calling 1-800-207-7847.
What’s this number for?