Why is Geico forcing me to mail the document?

Andi said:

Amiri said:
Try calling 1-800-207-7847.

What’s this number for?

It’s how you get a real person to answer your questions. We’re off the clock here!

Kip said:

Andi said:
Amiri said:
Try calling 1-800-207-7847.

What’s this number for?

It’s how you get a real person to answer your questions. We’re off the clock here!

OP should Zelle us for off-the-clock advice :joy:

The truth is, Geico is being shady. They make you jump through hoops instead of outright denying you to avoid looking bad to regulators.

Shay said:
The truth is, Geico is being shady. They make you jump through hoops instead of outright denying you to avoid looking bad to regulators.

What happens if you jump through all the hoops? Do they end up approving your policy?

@Grayden
Most of the time, yes.

Shay said:
The truth is, Geico is being shady. They make you jump through hoops instead of outright denying you to avoid looking bad to regulators.

Sometimes, they just raise your premium so high that you can’t afford it, and then they cancel your policy. My supervisor literally says, ‘There are just people we don’t want to insure.’

Did they ask for proof of prior insurance too?

Drew said:
Did they ask for proof of prior insurance too?

Nope, I didn’t have any.

Can you share the DOBI info? I’m dealing with the same issue.

Aeron said:
Can you share the DOBI info? I’m dealing with the same issue.

For New Jersey: https://www.nj.gov/dobi/consumer.htm

Report this to your state’s Department of Insurance. Geico is making it difficult on purpose, hoping you’ll give up and go elsewhere.

lynnah said:
Report this to your state’s Department of Insurance. Geico is making it difficult on purpose, hoping you’ll give up and go elsewhere.

Complaint filed with DOBI. They’ve already refunded part of my payment, so I think they’re just waiting to cancel because I didn’t mail the proof.

Mailing the document shows where you are. The postmark provides a regional confirmation, which email cannot. It’s also partly to ensure jobs for those working in mail and print centers.

Mailing the document also makes it easier to track and avoid fraud, unlike electronic submissions.