Will Insurance Reissue a Check for a Contractor?

I had a flood in the basement and decided to use my insurance provider’s preferred contractor, so the check was issued in the contractor’s name. However, I’m having trouble getting the contractor to start the work (thankfully, I haven’t paid them yet). I’m wondering if anyone has had success getting the insurance company to reissue the check either in their own name or to another contractor. Any advice or experiences would be greatly appreciated!