I’ve applied for both inside and outside CAT auto adjuster roles. I’m currently with another large insurance company, where I’ve worked in auto claims, leadership, and now HR. I’m interested in moving for more opportunities, not necessarily because of stress. I know these roles can be challenging, though.
For those with CAT experience, is it typically a 3-weeks-on, 1-week-off schedule with 12-hour days? Or is it more like working long days until most claims are wrapped up, then moving on to the next event?
Dana said:
I have a friend working CAT at Allstate, and they mentioned needing to close around 4 claims per day to get the CAT pay.
The recruiter mentioned 5 claims per day, but I understand it’s just to motivate closing claims quickly. I have a virtual interview Friday. I get the need for metrics, but I can also see how some people might close claims prematurely to meet goals. Still seems like a good way to get my foot in the door.
For field CAT adjusters, it’s usually 10 days on, 4 days off. The first and last of the 10 days are travel days. Hours are typically 7am to 7pm, but since it’s salaried, you work until the job’s done – sometimes more than 12 hours a day if needed to stay on top.
Jean said: @Koa
Sounds similar to my current claims role – you either stay ahead or end up overwhelmed.
Exactly! Allstate eases you in, but once fully trained, the volume is steady and challenging. It works well if you’re efficient, but if you’re slower-paced, it can get overwhelming fast.
That sounds manageable. How many claims or cars do they usually assign per day? In my previous field role (non-CAT), I just visited body shops in my area as claims came in.