I came across a YouTube video by a woman who gave advice to people dealing with insurance after losing their homes in the recent fires. She shared this based on her own experience with a previous fire.
Toward the end of the video, she mentioned USAA and said she’d heard it was fantastic to work with. I’m not connected to the YouTuber, just thought it was an interesting point to share.
Their insurance services are great, but their banking side? Not so much. I’ve dealt with issues where they seemed to mislead as part of their standard practices.
A lot of people complain about USAA’s rates being higher, but honestly, you get what you pay for. Even lawyers I’ve talked to speak highly of their claims process.
I’ve had nothing but great experiences with USAA when it comes to claims, whether it’s for my car or my house. It’s true, the service matches the price.
I had a luxury car stolen once, and USAA made the whole process stress-free. They were thorough, clear, and gave me a settlement that matched the market value of my car. For anyone insured by USAA in those fire-affected areas, they’ll probably feel the same relief I did.