Seeking Advice: How Did You Learn on the Job?

Insurance Forum
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Hey People…

I’ve been working as an admin assistant for just under three months, and I recently got my license. The company has two CSRs, and one is leaving soon. They need to fill the position but are worried about whether I can handle it since I’ve only been here a few months and mostly deal with cancellations, audits, and endorsements.The problem is, there isn’t a senior staff member available full-time to train me without adding extra work to the remaining CSR. I still feel like I need more training, and I’m not sure what to do.Is this kind of thing common in this industry? How did you manage to learn and adapt in a similar situation?
Any advice is warmly welcomed… :face_exhaling:

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:innocent:Don’t hesitate to ask questions, even if they seem small or trivial. It’s better to clarify things upfront than to make a mistake.

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Observe how others in your role or department handle their tasks. You can gain valuable insights by watching their methods and approaches. :smile:

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Watch how your colleagues in the same role or department complete their tasks. You can learn a lot from their techniques and strategies. :expressionless:

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Embrace new challenges and responsibilities. They can help you build new skills and move forward in your career. :relieved:

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Make the most of any training or development opportunities offered. They can help you acquire new skills and stay current with industry trends.