Liberty Mutual Billing Nightmare After Switching – Help Needed!

Insurance Forum
1

Hallo…

I’m dealing with a super annoying situation and need some advice. I switched from Liberty Mutual to Safe Hands Insurance over a year ago and thought everything was all set. But now, out of nowhere, Liberty is sending me bills! And to make things worse, they’ve sent the info to collections.
I have no idea why they’re billing me after I switched, and I definitely don’t have the time or patience for this. Has anyone else dealt with this kind of thing with Liberty Mutual or another insurance company? What can I do to fix this and stop the collections hassle?

Your advice would be really appreciated…

2

To check your billing information, go into your Liberty Mutual account. Verify that all of your information is accurate and current.

3

Get in contact with Liberty Mutual’s customer service :tired_face:. Call 800-824-7317 if you have any billing questions Additionally, they provide assistance via their mobile app and web site.

4

If you’re having problems making payments, you might want to set up online banking payments or sign up for autopay1. By doing this, late payments and other penalties may be avoided.

5

Frequently asked billing questions may be addressed in the Liberty Mutual FAQ section It can be a quick way to find solutions without waiting on hold.

6

If necessary, :worried: escalate your case: Ask to talk with a supervisor or escalate your problem if ordinary customer service isn’t able to address it.