Hey everyone,
I was recently in a car accident, and my insurance declared my car a total loss. They appraised it, but they’re valuing it at $4000 less due to supposed ‘prior damage’—specifically, they say the paint was poorly done and needed a downgrade.
The thing is, my car has no prior damage or paint jobs, just a couple of small, barely noticeable dings and one light scratch on the rear bumper. I feel like they’re undervaluing it big time. What can I do here?
Thanks for any advice!
Do you have any documents to back up your side?
Parker said:
Do you have any documents to back up your side?
I have the Carfax report, which shows no accidents or damage history. Even the adjuster, when discussing the ‘paint downgrade,’ admitted they couldn’t see any issues in the photos. Can I use the Carfax to ask for their evidence? Planning to speak with a supervisor tomorrow.
@DisasterDavid
Look up comparable sales on the open market to show what the car’s fair market value should be. That’s what they should be covering.
Parker said:
@DisasterDavid
Look up comparable sales on the open market to show what the car’s fair market value should be. That’s what they should be covering.
They did compare it to three similar vehicles to determine the cash value, but they deducted $4000 for the supposed paint issue.
@DisasterDavid
Oh, no way. Talk to someone higher up. I usually suggest mentioning that you’re prepared to take it further if needed. Just be ready to back it up if it comes to that.