Farmers Insurance Won’t Cancel Policy
My husband purchased an accidental death policy several years ago, which has been on autopay since. Recently, he contacted both the local and corporate offices to cancel the policy, but they were unable to locate it using his details or the policy number. Is his only option to contact the bank and stop the monthly withdrawals? Has anyone else experienced a similar issue?
Hi, Diamant. Visit the official Farmers Insurance website to learn more about their cancellation process, which may include online cancellation paperwork.
So they were unable to locate the policy even? That indicates to me that the policy is most likely with someone else rather than Farmers. Perhaps it was transferred to a different business or a subsidiary?
As previously noted, it’s probably not a Farmer’s policy if the corporation cannot locate the policy.
Farmers are in charge. We have the documentation, and each month the withdrawal from Farmers Insurance is visible in our bank account.
Well. Now, here’s an additional choice. Did you originally buy the insurance from Farmers, or did you buy it from another company that Farmers later acquired? I ask because, when I opened as a Farmers agent, Farmer’s had already acquired the PL division of MetLife. All policies were renamed “Farmers policies,” but many people had trouble accessing them—I couldn’t even locate half of the policies that were assigned to my agency.
Just attempting to consider different possibilities that might be the source of the problem for you
It was purchased via our now-retired farmer’s agent, though. Farmers are what our policy certificate states. We’ll just stop the automatic payments by calling the bank. Regards 
I haven’t personally dealt with Farmers Insurance, but I’ve encountered similar situations with service providers where canceling a policy or subscription became unexpectedly challenging. In my experience, the best course of action in such cases is to be persistent and document all communications. Start by contacting the bank to stop the autopay withdrawals to prevent further charges while continuing to follow up with Farmers Insurance.
It’s crucial to keep records of all correspondence and attempt to escalate the issue within the company if initial contacts don’t resolve the issue. Additionally, seeking advice from consumer protection agencies or legal counsel could provide further guidance on your rights and options if the issue persists despite your efforts to cancel directly with the insurer.
Follow the following steps
Contact your insurance provider via phone, email, or through their website.
Fill out a cancellation form provided by the insurer.
Submit necessary documents, such as your policy number and identification.
Pay any outstanding premiums or fees.
Receive confirmation of cancellation and any applicable refund details.