I crashed into a pole that came out of nowhere last week, and now they’re telling me they won’t cover it (I only have liability insurance, which they didn’t mention when I bought the policy) and my premium is going up by around $2000.
This is ridiculous, and I’m going to sue GEICO, Warren Buffett, my useless adjuster, and Todd Combs for the terrible service I’ve received.
@Luca
No kidding, I had a guy mad that his policy canceled for non-payment and he was upset we didn’t tell him.
Me: ‘We send out pink envelope notices and give quite a few exceptions.’
Customer: ‘I don’t check my mail.’
Me: ‘We also emailed you on these dates.’
Customer: ‘I gave you my spam email address.’
Okay…
Me: ‘Well, we have sent 3 texts about your policy cancellation as well.’
Customer: ‘I gave you guys a fake number so I wouldn’t get spammed with calls.’
My customer interactions and surveys were always top-notch, so I took a calculated risk and asked if he wanted us to send the notice via carrier pigeon… the look on my supervisor’s face was priceless and the monitoring team didn’t catch the call lol.
@Zev
Callers are not smart. I had to tell a guy repeatedly that he didn’t have collision and he said ‘but you covered my deer loss!’
He had comprehensive. I said ‘no, you hit a pole’ (the inspiration for this joke post. Seriously, how are you all falling for this bait?) and he argued with me to explain the difference between a deer and a pole.
I said ‘Your hypotheticals are meaningless and we aren’t paying for your car.’