About 1.5 years ago, we had a slab leak and filed a claim with our insurance. They had us use their remediation companies to speed up the repairs. The team only lifted the carpet in two rooms near the leak, but didn’t touch the laminate flooring in the hallway or the carpet in the room across the hall.
Now, I’m starting to notice that damp smell in the hallway and the room they didn’t work on, and I’m worried they didn’t fully handle the problem.
Does anyone know what I can do in this situation? Can I reopen the claim or hold the remediation company responsible? Regards…
Note down the locations where you sense wetness and take pictures of them. This paperwork can come in handy when you talk to your contractors or insurance provider about the problem.
Inform your insurance provider about the recent moisture by getting in touch with them. They may need to reevaluate the case because you submitted a claim for the slab leak. Describe how the wetness is in places that weren’t first treated.
To check for leaks or concealed dampness in your house, think about contacting a professional inspector. They are able to offer a thorough analysis of the moisture’s origin and suggest any required fixes.
After cleaning, take precautions against moisture in the future. This might entail making sure your home has adequate drainage, caulking cracks, and enhancing ventilation.
To resolve the problem once the source has been determined, you might need to employ a contractor. To avoid such issues in the future, make sure they handle all impacted regions.