Total loss claim - Vehicle prior damage - Question

Hello all,

I recently got into a car accident, insurance company decided that my vehicle is a total loss.

They appraised my vehicle and they came out with the Actual Cash Value - $4000 for prior damages, the adjuster mentioned that they had to downgrade the paint.

The thing is my car had no prior damages, no prior paint job, it has normal wear and tear (2 small hard to notice dings, and 1 very thin light scratch on the read bumper).

I feel like they are low-balling me. What are my options here?

Thanks in advance!

What you’re describing is exactly what they are referring to, not actual crashes. It’s just the wording is a little awkward. Every scratch, ding and dent affects value and unless the paint is showroom shiny the fading is taken onto consideration as well.

@Taylor
I agree that my paint is not showroom quality however the cars that they used to calculate the value of my vehicle have the same condition, i know that for a fact because I went and looked at one of them. Is there anything i can do?

@Mars
Look over the valuation report carefully to make sure there’s no mistakes. If you still dont agree, present your adjuster with comps selling for more.