I was in a car accident where my car was totaled, and I ended up with some neck pain. The insurance offered chiropractic visits, which I accepted, but now they’re saying that because of the terms I signed, I need to use them or lose them. Due to COVID-19, my chiropractor’s office is closed. I’ve tried to reach out to insurance, but they’re not budging on the deadline. Any ideas on what I can do?
I think I’m missing something here. Are they putting a strict time frame on when you can use these visits? Have you told them that your chiropractor is currently closed, and you’d like to use the visits as soon as they’re open?
@Frost
Yes, they said it has to be used before April 19th.