Dad was driving my car when he struck a kangaroo

I am the only driver listed on my comprehensive car insurance policy (Australia GIO), and my vehicle is also insured against animal accidents. However, because my father was operating the vehicle, how should I address this situation? It’s been two weeks since the car was insured; should I declare that I was driving? or him? I don’t really know how it operates, but this is the first thing I’ve said.

Hi there,

It’s crucial to be honest with your insurance company about who was driving at the time of the accident.

Here are some steps you can take:

  1. Contact GIO: Reach out to GIO as soon as possible to inform them about the accident and clarify that your father was driving. It’s better to be upfront about the situation.

  2. Explain the Situation: Provide all the necessary details about the accident, including the fact that your father was driving. GIO may still cover the incident, but there could be a higher excess fee since he wasn’t listed on the policy.

  3. Add Your Father as a Driver: If your father will be driving your car occasionally, consider adding him as a listed driver on your policy. This can help avoid complications in the future.

  4. Review Your Policy: Check the terms and conditions of your policy to understand the implications of having an unlisted driver involved in an accident.

Being transparent with your insurer is the best approach to ensure your claim is processed smoothly.

If you’re unsure, you might also want to seek advice from a legal professional or a financial advisor.

Good luck, and I hope everything works out for you!

Hi!

Absolutely, honesty with your insurance company is essential. Here’s what you need to consider:

Document Everything: Make sure you have all the details of the accident documented. This includes the date, time, location, and any witness statements. This information will be crucial when you contact GIO.

Follow Up Regularly: After you’ve informed GIO about the accident, keep in regular contact with them. This will help ensure that your claim is progressing and that you’re aware of any additional information they might need.

Understand the Consequences: Be aware that if your father was not listed on your policy, there might be consequences such as a higher excess or even a denial of the claim. Knowing this beforehand can help you better prepare for any outcomes.

Consider Future Coverage: To avoid similar issues in the future, you might want to review and possibly update your policy to include any other potential drivers. This could save you from a lot of hassle and unexpected costs.

Seek Professional Guidance: If the situation becomes complicated or if you feel overwhelmed, don’t hesitate to seek advice from a legal professional or a financial advisor. They can offer you guidance tailored to your specific circumstances.

Remember, transparency and proactive communication with your insurer are key to navigating through this situation smoothly.

Best of luck, and I hope everything resolves favorably for you!

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