Goodevening…
"I’m at my breaking point. After 4 years in claims, I feel like my empathy is completely drained. I started with an attitude of care, trying to see each case as someone’s worst day or a traumatic event, but I just can’t anymore. The fake injuries, the constant dishonesty, the ‘I ran a red light because I wasn’t paying attention’ excuses—it’s exhausting. 
The dishonesty and lack of accountability have killed my ability to feel compassion. I’ve tried to approach every claim differently, but now I can’t muster the energy. I’ve lost my patience with this job. I used to think it was worth it for the pay, but we’re underpaid and overworked. Maybe it’s just my company, but I need out, not just of claims, but insurance altogether.
The problem? I haven’t gained any transferable skills that would help me in another field. Has anyone else been through this? How did you transition out? I’m open to any advice or experiences!
"looking forward for your response…
Howdy pals,Use techniques like meditation or deep breathing to help you stay centered and calm. 
Spend time on activities you enjoy to give your mind a break and lift your spirits.
listen buddy be positive,Limit exposure to emotionally draining situations or content whenever possible. Let others know when you need a break or when certain topics are too overwhelming to discuss. 
My advise.Talking with a trusted friend, family member, or therapist can offer relief and support.Connecting with people who share similar experiences can bring comfort and understanding. 
Recognize the positive aspects of your life, even the small ones.
Writing down what you’re thankful for can help change your perspective.
Supporting others can nurture empathy and give you a sense of purpose.
Connecting with the outdoors can be calming and bring a sense of peace.
I understand your point, but it’s hard to care about others when you’re struggling to take care of yourself. I experience a milder version of what you’re describing; I still care, but sometimes I’m too exhausted or frustrated to pretend and end up making excuses. I hope you find a way to return to a more empathetic and kind mindset. It’s a much better place to be, even if it’s more challenging.