Anyone used Greylock Insurance? Thoughts?

Reviews
1

Been looking into Greylock Insurance Agency, and I’m curious if anyone here has had experience with them. They’ve got a bunch of offices in Western MA and seem pretty focused on personal service. Worth checking out?

2

Jo said:
I’ve worked with them before. Their customer service was pretty solid, especially when setting up a new policy. Plus, having local offices was a big help.

Good to know! Did you have to visit in person, or can most things be handled online?

3

They’re a part of Greylock Federal Credit Union, right? Does that make their rates better?

4

Sky said:
They’re a part of Greylock Federal Credit Union, right? Does that make their rates better?

Yeah, they’re a subsidiary. I think it might help a bit with rates, but it’s more about convenience if you already bank with them.

5

Sky said:
They’re a part of Greylock Federal Credit Union, right? Does that make their rates better?

Makes sense. I’m with the credit union, so maybe it’s worth looking into.

6

Anyone tried filing a claim with them? How was the experience?

7

Tallis said:
Anyone tried filing a claim with them? How was the experience?

Filed a claim last year, and it wasn’t bad. Got in touch with a rep pretty fast, and they were helpful.

8

Tallis said:
Anyone tried filing a claim with them? How was the experience?

Nice, that’s what I was hoping to hear. No one likes a long wait when it comes to claims.

9

I saw they’ve got a mobile app. Anyone use it? Worth downloading?

10

Niall said:
I saw they’ve got a mobile app. Anyone use it? Worth downloading?

Yeah, I’ve used it. It’s handy for checking policies and stuff, but I still prefer calling for anything complicated.

11

Niall said:
I saw they’ve got a mobile app. Anyone use it? Worth downloading?

Makes sense. Good for quick checks, but not everything.

12

They mention non-deposit products aren’t insured by the NCUA… is that a big deal?

13

Milan said:
They mention non-deposit products aren’t insured by the NCUA… is that a big deal?

Not really. Just means they’re not guaranteed by the credit union, but that’s normal for insurance products. Doesn’t mean they’re risky.

14

Milan said:
They mention non-deposit products aren’t insured by the NCUA… is that a big deal?

Got it. Thanks for clarifying!