I applied for a Plan G with Anthem and received an email saying, ‘approved,’ but that’s it. Nothing else—no documents, no welcome kit, nothing.
The next day, I got a PDP from AARP, and everything was immediately available online, with documents populated. When I call Anthem, all I get is overseas customer service with the same canned response: ‘You’ll get the paperwork by January 1st, 2025.’
I’d like to know sooner than December 7th, so I can decide whether to go with another supplement provider or return to my trusty MAPD.
I’m a Boomer, and I want to see and hold things in my hand!
So, has anyone who applied for an Anthem Plan G in the last five months received a welcome kit yet? How long did it take?